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Last updated: May 2026

Privacy Policy

GRAILUX is a creative intelligence system for visual production. The platform provides Film AI, Script-to-Video, Hybrid, Creative Studio, and Intelligent Edit modes, each orchestrating trusted production partners to deliver finished visual output.

How GRAILUX collects, uses, and protects your data.

1. What we collect

Summary: We collect account, workflow, billing, and technical data required to run the platform.

This includes account details, usage and credit activity, uploaded files, support messages, and core technical telemetry.

2. How we use it

Summary: Data is used to power workflows, billing, support, and product reliability.

  • Run generation workflows and creative asset features.
  • Support subscriptions, credits, invoicing, and account operations.
  • Respond to support requests and improve service quality.

3. Files and uploads

Summary: Uploaded scripts, footage, references, and audio are stored to deliver your requested outputs.

Files are processed within the workflow context and retained according to operational and legal requirements.

4. Third-party providers

Summary: We use trusted infrastructure and production partners to deliver platform capabilities.

  • Anthropic (Claude) — script analysis, storyboard generation, director review, creative direction
  • Fal.ai — Kling 2.6 Pro, Kling 3.0 Pro, Seedance 2.0, FLUX, Ideogram, PuLID video and image generation
  • ElevenLabs — text-to-speech, voice cloning, music generation
  • OpenAI — GPT Image 2 image generation
  • AssemblyAI — audio transcription and analysis
  • Shotstack — video assembly and rendering
  • Sync.so — lip-sync processing
  • Mux — video upload and streaming
  • Stripe — payment processing
  • Supabase — data storage and authentication
  • Railway — video processing microservices

5. Security and storage

Summary: We use encryption in transit, scoped access controls, and managed infrastructure safeguards.

  • Access is restricted to authorized systems and personnel.
  • Network communication uses transport-layer encryption.
  • Platform security controls are continuously reviewed.

6. Your rights

Summary: You can request access, correction, export, or deletion where applicable.

  • Request access to your personal data.
  • Request corrections to inaccurate data.
  • Request deletion where permitted by law.
  • Request data portability where available.

To exercise your rights, contact support@grailux.com.

7. Cookies

Summary: We use essential cookies for secure sessions and core app behavior.

  • Session cookies required for secure login.
  • Limited operational cookies for platform stability and security.
  • We avoid unnecessary ad-tech style tracking.