Privacy Policy

Summary: We collect account, workflow, billing, and technical data required to run the platform.

This includes account details, usage and credit activity, uploaded files, support messages, and core technical telemetry.

Summary: Data is used to power workflows, billing, support, and product reliability.

• Run generation workflows and creative asset features.
• Support subscriptions, credits, invoicing, and account operations.
• Respond to support requests and improve service quality.

Summary: Uploaded scripts, footage, references, and audio are stored to deliver your requested outputs.

Files are processed within the workflow context and retained according to operational and legal requirements.

Summary: We use trusted infrastructure and model providers to deliver platform capabilities.

• Supabase (data and file infrastructure)
• Stripe (payments and subscriptions)
• Anthropic / Claude (language intelligence)
• ElevenLabs (voice generation and cloning)
• Fal.ai (visual and video generation)
• Shotstack (video assembly and rendering)
• Mux (video infrastructure)
• AssemblyAI (speech and audio intelligence)
• Railway (service infrastructure)

Summary: We use encryption in transit, scoped access controls, and managed infrastructure safeguards.

• Access is restricted to authorized systems and personnel.
• Network communication uses transport-layer encryption.
• Platform security controls are continuously reviewed.

Summary: You can request access, correction, export, or deletion where applicable.

• Request access to your personal data.
• Request corrections to inaccurate data.
• Request deletion where permitted by law.
• Request data portability where available.

To exercise your rights, contact support@grailux.com.

Summary: We use essential cookies for secure sessions and core app behavior.

• Session cookies required for secure login.
• Limited operational cookies for platform stability and security.
• We avoid unnecessary ad-tech style tracking.